The Galata Istanbul Hotel MGallery

Hello, everything well. The location is very good but the neighbourhood is kind of scary after 9.00pm. The rooms are good and clean but something is missing for a five star hotel. the extra touch i guess. Breakfast was excellent. Food very good. Personnel!!! definitely good people, willing to help. They must try to improve their english. They must familiarize themselves with people's different cultures, respect their education, even status. They are representing a five star hotel with five star prices. Turkish people do not trust easily and they are survivalist. They have there own code(s),...which is highly respected. But other people living abroad, have different culture and habits. I will definitely come back to the hotel again. Thank you. P.S My comments are written with the best intentions for improvement and not a criticism! Tesekkur ederim

First and foremost is the location of the hotel, which is great. Close to Galata tower and an easy starting point to walk to a large number of spots you want to visit. From restaurants to rooftop bars, to the main (shopping) streets. The main mosques are also reachable by foot, but will take a while, although highly recommended as there is so much to see and it is very nice to walk through Istanbul. Furthermore the hotel is very modern and decorated in a stylish and yet still Turkish manner. The hotel is located in an old bank, with old parts (such as the vault) is kept, giving it a very chic look. The staff is very friendly and helpful. When needing at taxi or tips or directions the staff is very supportive. There is a very nice restaurant located on the second floor, which offers an impressive breakfast buffet with all the international and local options you can think of. The rooms are quite spacious, well maintained and very clean. And the bed are very comfortable. Overall we had a great stay at this hotel and would highly recommend it to anyone!

We were not expecting the level of luxury we encountered for the price we paid. And there is a restored 18th century hamaam onsite (!) we took advantage of a free 30 minute session in the hammaam—what a privilege to be able to go in our robes from room to hamaam. The location is ideal. 5-10 minutes to waterfront or up to Galata tower.

The position is perfect to visit the city, both historical and modern Istambul. The design is nice and modern and also the spa is beautiful. Breakfast is quality and staff always gentle and available

Location was amazing and the hotel itself was gorgeous - we had access to a room with a balcony which we enjoyed in the evenings. The only comment was that the hotel staff were not warm or friendly. They were helpful if we asked but generally felt they could have been more welcoming. The cleaner we had on our floor (level 5) was amazing and super nice and helpful.